FAQ

Who is robin?

robin is a robotic solution that picks up towels and offers them to a toweling folder, at a speed of upto  720 towels per hour. robin was conceived in 2017 and born in 2019. robin can work for you 7 days a week, 24 hours a day, at a constant speed and quality.

Is robin just a prototype? Or can I actually order robin?

You can order robin.

Can I order robin directly from Laundry Robotics?

No. robin can only be ordered through our dealers. Please fill out the contact form if you are interested.

What is the delivery time for robin?

Our dealers can inform you on delivery times. Normal production time is anywhere between 12-14 weeks.

Does robin make use of AI of DL software?

robin uses Deep Learning (DL) software.

What is Deep Learning (DL)?

Deep Learning, also known as deeply structured or hierarchical learning, is part of a larger family of machine learning methods. DL is applied to robin in a controlled manner. Controlled DL means that the algorithm gets examples of input and corresponding output. Based on these examples it learns how the characteristics of the input define the output. After the learning phase, the algorithm will be able to produce the right output for new input. The results are very similar to the results of human hands – and often even better!

Who owns the third party software?

The third party is a Dutch company affiliated to a Technical University. This company has adapted its software exclusively for Laundry Robotics for use in industrial laundries.

What is the price of robin?

The price of robin is € 130.000,- Ex-works (EXW) (price 2019). Please contact our dealers for more information on price.

What is my payback period for robin?

Of course, this depends entirely on your situation. How many hours does the toweling folder run per week? How high are your current personnel costs? An example: if you employ robin during 50 hours a week and your current personnel costs are at € 20 per hour, your payback period will be less than 130 weeks.

What are the laundry essentials for employing robin?

What robin needs: a reliable internet connection, electricity and compressed air. robin hardly takes any breaks during the day. You also need an area close to the toweling folder where Robin can be seated and where the supply of towels can be arranged properly. And of course you need a toweling folder!

Can robin be placed with any toweling folder?

robin can be placed with any brand and type standalone toweling folder. Your dealer knows all about this. Please contact your dealer to discuss.

What else does robin need?

robin needs a steady supply of laundry and a continuous operation of the toweling folder. And, like all of us, robin needs colleagues who look after him.

Is robin able to recognize logos so the right side of the towel is up after folding?

In 2020 it will be possible to equip robin with an optional unit that ensures logos are presented correctly after folding.

Does robin need any service and maintenance? And do I need to sign a service contract for that?

robin needs daily attention and care but not that much. A service contract with your dealer is recommended.

Are there any yearly licensing costs involved in the use of robin?

Yes, there’s a yearly fee of € 960,- (price 2019) for the third party DL software used by robin.

Can I order robin in a different color?

No, robin was born like this.

We have colored towels. Can robin handle them, too?

So far robin has only processed white towels. We assume that robin can teach himself to pick up colored towels. Of course we are more than willing to have robin test this for you.

Does robin need to know the details about the batch of towels?

No, robin always accurately detects the corner of a towel and delivers it correctly to your folder. Information about the batch of towels (which client) is automatically transfered to your folder.

I have folding machines. Can I purchase more than one robin?

You are more than welcome to buy more than one robin.

Can I see robin @work?

Robin is currently @work in a laundry. Please fill out the contact form and our dealer will contact you within 2 weeks to discuss possibilities.

I have a specific question about robin.

We will be happy to answer any questions you may have. Please send your email to: robin@laundry-robotics.com